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There are no more instant pay-outs in search engine optimisation. Google now puts more and more emphasis on the expertise of site content when it comes to organising search results. For a long time already, Google’s algorithm has focused on detecting the writers behind site texts, their level of expertise and the reliability of content.

Anyone maintaining a website would like to find a way for having their site at the top of Google’s search results. Good search engine optimisation (SEO) plays an increasingly important role in how well customers find the service. For years, the experts of SEO have known the tricks of including the selected keywords into website titles, body texts, metadata and content highlights. However, Google is always one step ahead of us optimisers – we can no longer get by using only the old tricks.

For a long time now, Google has been adjusting its algorithms to better detect the quality and expertise of site content. Who are the writers of site content and what is their level of expertise? How reliable can the content be considered? And does the website’s brand have credibility? Faceless, bulk-manufactured content is becoming increasingly unworthy in Google’s eyes.

E-A-T: Expertise, authoritativeness and trustworthiness

A combination of three letters is now at the core of SEO: E-A-T. The letter combination is an abbreviation for expertise, authoritativeness and trustworthiness. Google’s algorithm uses these factors, among others, to assess whether your site has something to offer for the people browsing sites.

This means that if, for example, a private health clinic purchases produced content for its website that is not marked as text written by any particular expert, it may be suspicious to Google from the point of view of expertise. On the other hand, if a healthcare specialist is marked as the writer of the text, the site is placed higher in search results. Google also interprets the content of LinkedIn pages and profiles and rates experts. That is why it is recommended to link the site texts to the author’s profile on LinkedIn.

Google also recognises brand mentions from elsewhere on the internet. This affects the reputation of the brand and its website in Google’s eyes. If a brand is often mentioned or linked to, for example, on other expert websites or in reputable online magazines, it also increases the brand’s authoritativeness with Google. Creating a Wikipedia page for your own brand can also help to increase authoritativeness.

What is trustworthiness in Google’s eyes?

Trustworthiness on the internet is a vague concept. For Google, however, trustworthiness is more or less equivalent with good brand reputation. Trustworthiness is affected by, for example, how quickly the site responds to customers’ questions, how customers are treated and how complaints are handled. The ability to comment or contact the company can increase trustworthiness in Google’s eyes. Trustworthiness is also affected by customer reviews on social media.

For Google, trustworthiness also means transparency and accuracy of information. So be sure to add references to the site information and link it to the source. Make sure to add contact details on the site, both on the contact page and in the footer. You should also include a privacy statement. If your brand has an online store, information about deliveries and returns should be clearly displayed on the site.

The older the site is, the more trustworthy Google considers it. Google values old domains, so you should always think carefully about creating a new domain.

Voice searches are increasing fast

Google’s algorithm is a carefully guarded secret, the changes to which the company never discloses. There are usually rumours of changes on the internet as the optimisers try to keep up with the search engine giant. E-A-T is believed to be emphasised because of Google’s efforts to only provide accurate information and weed out fake news and misinformation from its search results. It is also speculated that Google appreciates responsibility, especially corporate responsibility, increasingly more these days.

The Google Lens image search app has also made key photos increasingly important. Google Lens is an artificial intelligence that recognises things like objects and animals that appear in the camera preview and images in the Google Photos app and searches for them online. A key image is a clear and well search engine optimised internet image of a company’s product, for example. Lens can help you quickly learn more about the objects in the photo.

The importance of voice searches is also heavily increasing as devices obeying voice commands are becoming more common. The most optimistic people predict that as many as half of the searches performed this year will be voice searches. This affects findability and makes longer search terms, i.e. entire search queries, better suited for voice searches. So there are fewer and fewer shortcuts to the best rankings in search engines. SEO is increasingly more about long-term work with quality of content at the heart of everything. SEO must meet the user’s needs in the best possible way and, above all, offer expert, authoritative and trustworthy results. You don’t have to know how to do everything yourself – an understanding partner is often a valuable asset.

TAKEDA — Campaign

How does ADHD feel like?

Miltä ADHD tuntuu? (How does ADHD feel like?) is an innovative communications campaign about adult ADHD, its recognisability and awareness. The multi-channel campaign took health informing to a new era with the help of gamification and experience experts. A video to support the campaign reached 161,000 total views on YouTube and directed the audience to search for more information.


Adult ADHD at the heart of the campaign

Finns are nowadays familiar with childhood ADHD and the symptoms are well recognized. ADHD in adults is quite common at the population level. Adult ADHD, however, may be initially interpreted as another disease, such as depression or anxiety. In addition, the symptoms of the symptomatic patient are not always taken seriously. Adult ADHD should be discussed more, the disease should be diagnosed faster and symptomatic persons should be encouraged towards treatment at a lower threshold.

Takeda wanted to reform health informing and put experienced and peer experts at the heart of the campaign instead of the traditional authority-driven informing. The FULL ADHD – Täyttä elämää mobile game, developed by Psyon Games, was created in collaboration with an expert psychiatrist, the Finnish Association for ADHD and experiential operators in order to raise awareness.



The multi-channel campaign was noticed

The campaign’s central communications tool was a 90-second video providing insights into the inner world of an ADHD person and inviting people to download the game. The video increased people’s understanding and knowledge of the impact of ADHD on the functioning of an individual. It concretized the chaotic situations of the everyday life of a person suffering from ADHD and explained the means to cope in those situations. The situations were peer-reviewed by experiential operators of the Finnish Association for ADHD. Different versions of the video were created for different digital channels.

For the campaign, radio adverts were created for national radio channels to be aired for three weeks. Both the radio adverts and the videos directed people to download the mobile game. The campaign was also supported by digital advertising.

A visual look was designed for the campaign that combined the game’s graphic world and a creative perception of the range of emotions experienced by persons with ADHD. The visual look was reflected in the video, on the campaign site, on the campaign’s social media accounts and in the promotional materials.

The communicative health informing was supported by the campaign’s content marketing article and media communications.

https://www.youtube.com/watch?v=j2x9Pealku0

The campaign has clearly increased the awareness and recognition of ADHD symptoms in adults. We have received praise from the experiential ADHD operators, the Finnish Association for ADHD and healthcare professionals for providing modern, digital and experiential health information. The campaign provides a multi-sensory opportunity to experience what ADHD can feel like. From our point of view, this is unique compared to other health informing campaigns”.”

Laura Aulanko, Business Unit Director, Takeda

161 000

video views on YouTube

1.

The Pharmaceutical Information Act
of the Year

6702

ADHD-related article reads

Katri Pelli
Accont Director
+358 40 830 5372

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WELLBEING SERVICES COUNTY OF VANTAA AND KERAVA – Communication

Hyvantekijät – Drum designed the employer image of the Wellbeing services county of Vantaa and Kerava

Drum designed an employer image for VAKE, the Vantaa and Kerava wellbeing county, which was established in 2023, with the aim of engaging existing employees in the new community and attracting new employees. The communication addressed a social sector struggling with a shortage of employees. The successful employer image won, among others, the award for Communications Work of the Year at the 2023 Finnish Comms Awards.


An employer image that supports employee retention and employer attractiveness

While good workers and workforce retention are vital, the sector of healthcare and social welfare is struggling with both retention and attractiveness. While good workers and workforce retention are vital, the sector of healthcare and social welfare is struggling with both retention and attractiveness. VAKE, in need of both existing and new recruits, wanted to put a large effort into employer image work, and in close collaboration with branding work, comprehensive employer image work was carried out before the organisation started its operations on 1st of January 2023.

In a changing situation, it was important to quickly build a strong employer image that would engage existing employees in the new community and attract new employees.

An employer image was created that reflects joy, enthusiasm and pride, drawing on values, meaningful work and the new organisation’s core mission. The aim was to show appreciation for the employees and their work.


We help, we treat, we rescue

The long and complicated name of the organisation and its original abbreviation, Vakehyva, were translated into a communicational asset. The vision was summarised as:

Good, better, the best.

This was done to underline the growth path towards becoming the best wellbeing services county in Finland.

The value proposition was summarised as:

We help, we treat, we rescue,

and it was decided to start talking about workers as do-gooders (hyvantekija).

These became the premise for the marketing communication concept of the Hyvantekijat, in which the experts in the sector of healthcare and social welfare are presented as heroes.


Hyvantekijat is easy to engage with

The materials and theme of Hyvantekijat have been utilised extensively in VAKE’s channels, events and recruitment marketing. The staff are happy to be part of the Hyvantekijät team and the hashtag has taken off.

VAKE’s brand has attracted the attention of jobseekers, both at events and in recruitment. The number of applicants doubled immediately after the launch and continued to increase. There has been a high volume of applications in a sector facing a huge workforce shortage.


Employer image comes to life in videos

The employer’s image was brought to life during the filming, where various images and video material were produced for versatile use in communication and marketing.

Longer and shorter versions of the videos were made for various purposes across different channels.

https://vimeo.com/862333087?share=copy


Mikko Koivulehto
Concept Planner, Partner
+358 40 555 1313

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KELA — Brand

Kela is warmer than before – Drum renewed Kela’s brand together with the customer

Kela wanted to renew its brand, which was perceived as somewhat serious and stiff. Together with the client, Drum set out to find a desired image around which Kela’s new brand would be built. After a thorough workshop, a new, warmer Kela brand was created.


Whole personnel involved in brand work

Kela’s brand renewal started from a desire to renew and refresh Kela’s brand, which was perceived as somewhat serious and outdated. The renewal work started with an extensive staff survey, which received almost 1000 responses from Kela’s employees all over Finland. Based on the involvement of the staff and profound workshop sessions, Drum designed a clarified brand identity for Kela that better describes what Kela is like in this day and age: warmer, more humane and more connected to the customers’ everyday lives.

Kela’s brand identity was based on Kela’s strategy, with three key themes: trust, information and security. The aim of the brand was to highlight these three themes and what Kela stands for through them. In the recent brand promise, these three elements are clearly visible.



Reliable, competent and evolving

A strong Kela brand strengthens Finns’ trust in a society that provides security at every turn of life and makes decisions based on information. In addition, it was important for the brand to communicate how Kela walks alongside its customers throughout their lives.

Drum wrote a brand story for Kela that concretely opens up the important role Kela plays in people’s everyday lives and in society as a whole.

The brand attributes describe the key characteristics of Kela’s identity: warm, trustworthy, cooperative, knowledgeable, renewing, outward-looking.


Kela is a warm, empathetic and respectful cornerstone of everyday life.”


Close to people in pictures too

The Kela brand book consists of three parts, the brand identity created by Drum, the visual identity and graphic guidelines created by the communications agency Miltton, and the brand structure created together by Miltton and Drum.

As part of the rebranding, Miltton worked on a light identity renewal, including an updated use of colours. Miltton also created a new brand imagery concept to express trust and security. Photographer Kasperi Kropsu shot brand images for Kela with the concept “A second of life”, which encapsulated the small moments that Kela relates to in the everyday lives of its customers.



Brand structure was worked out with Miltton

There is a wide range of services under Kela and a number of partnership brands, perhaps the best known of which is Kanta and its interface for citizens, OmaKanta. The hierarchy between the brands and how they co-exist visually and in recruitment was previously unclear.

Drum was involved in the clarification of the brand structure, supporting the Miltton team.


Katri Pelli
Accont Director
+358 40 830 5372

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SUOMEN TILINTARKASTAJAT RY — Campaign

“I’m an Auditor” – A hot campaign raised awareness of the auditing industry among young people

Is there anything hotter in the world than an auditor? Well no! Drum designed a delicious campaign concept for Suomen Tilintarkastajat (Association of Finnish Accountants) to break the myth of a grey and boring industry. The bold campaign sparked the interest of young people both on social media and at events.


Grey and boring auditor?

The results of the survey commissioned by Suomen Tilintarkastajat Ry were clear: young people found the profession boring and the work a lonely slog. However, this perception does not reflect reality. The work of an auditor is varied and flexible, employment prospects are good and the pay is right on target. Together we set out to break down these misconceptions. The aim was to make the profession more attractive to young people and at the same time to create professional pride among auditors.


Let’s make auditors the bombshells of the dating market

What if we combined two important themes in young adult life: the pursuit of love and the excitement of a fresh career? We created a campaign concept where the accountant is suddenly the hottest stuff on the dating market.

The campaign concept shows two people dating. One is excited about an interesting and eventful day at work. The date is excited: what is this profession where the days are so versatile, exciting and the work community seems wonderful?

Well, an auditor of course!


https://vimeo.com/1037807258/af6e9c2c8c?ts=0&share=copy

Delicious content took over the web, cinemas and events

With delicious visuals and striking campaign materials, the campaign took a big step away from the grey image associated with auditors.

The multi-channel campaign was displayed on young people’s preferred social media channels (Instagram, TikTok, Youtube and Jodel, Finnish chatroom app), as well as in Finnkino cinemas and on Tinder. During the campaign, a commercial partnership was established with the Finanssiveli meme account. In addition, the campaign was presented at student events organised by Suomen Tilintarkastajat and at the Studia fair stand. The campaign was an effort by the whole industry and the materials were also widely distributed through the audit communities’ own channels.

The campaign included:

  • Two campaign videos, animations, photos and social media posts
  • Campaign page and career stories
  • Materials for student events: quiz, student overall patches, posters, brochures, and props for photo shoots

Bold campaign caught the attention of the target group

The campaign had three launches: one each in November 2024, January and March 2025. The three launches reinforced the campaign’s impression on the target group and also coincided with the application periods for university majors and joint application system.

Already in its first launch, the campaign reached its target audience well and generated enthusiasm both among young and existing auditors. The bold and distinctive look of the campaign received plenty of praise, and the campaign content appealed to the public.

The best performing Jodel spot had a click-through rate of 3.81%, compared to a typical 0.3%. On YouTube, almost 75% watched more than half of the campaign video. The overall patches were a big hit at the events. The campaign also attracted many new followers to the channels of Suomen Tilintarkastajat.

3.7 million

impressions on social media

26 000

clicks on the campaign page

Over 7 000

likes on the Finanssiveli’s post


https://vimeo.com/1037825834/29f8a16aac?ts=0&share=copy



Drum’s execution speaks insightfully to the target audience and also manages to make those already in the industry proud of their own versatile profession. The planning, budgeting and channel choices seem to have been spot on. It’s great to continue working together from here on.”

Jaana Lindman, Head of Communications and Advocacy, Suomen Tilintarkastajat ry


Noora Happonen
Communications Consultant
+358 40 829 1788

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Hi, we’re Drum.

We are a creative and reliable communications agency. We help our clients have their voices heard.


Our work

  • Campaign — 
  • Communications

How does ADHD feel like?

  • Campaign — 
  • Employer branding

“I’m an Auditor” – A hot campaign raised awareness of the auditing industry among young people

  • Campaign — 
  • Communications

Erottaja2 – From an unknown building to a popular attraction

  • Campaign

Competition campaign highlights the durability of the Nokia XR20


Drum represents Edelman in Finland

Drum is the Finnish affiliate of the international communications agency chain Edelman.

We offer our clients the services of the world’s largest independent communications agency chain, both in Finland and abroad.


New in

New — 4.3.2025

Drum and Veikkaus collaboration to the finals of the international SABRE Awards

New — 29.1.2025

Edelman International Trust Barometer: more than half of young adults approve hostile activism

New — 1.11.2024

Collaboration between Drum and Compass Group in crisis communications awarded at the Finnish Comms Awards

We’re nice to work with.
Try it!

Let’s create communication that makes an impact.

Consultation and training

The strategy lives on in communication

How could we help you and your company with communications? Would you like to participate more visibly in the social discussion? Does your crisis communication need to be refined, do you need publicity for your responsible actions, or does your employer image require a little polishing? Let’s ask good questions together, find answers to them and plan the right communication strategy for you.


Brand

Identity and visual look

Branding is the recognition, articulation and visual representation of an organization, product or service. Refreshing your brand and updating your visual look is an excellent starting point for creating effective communication.


Marketing and communication

Creative concepts

The world of marketing communication is constantly changing. But in addition to the latest digital skills, we also need the ability to tell stories and evoke emotions. A well-designed concept of marketing or communication creates meaning and is easy to remember.


Content and production

From ideas to implementation

Good planning takes you closer to your goal. We create content marketing from the strategy and concept to production and distribution and ultimately to measuring of results.

EROTTAJA2 — Campaign

Erottaja2 – From an unknown building to a popular attraction

The historic Neo-Renaissance palace in Erottaja, Helsinki was revived for a new use purpose. Modern offices and restaurants will be opened in the premises of the high-value property, and lots of publicity was wanted for the building already before the renovation. Drum’s communications made Erottaja2 one of the widely discussed topics of 2019.


Not just regular real estate marketing

The Neo-Renaissance palace in Erottaja, Helsinki was owned by the Finnish State for a long time. In 2018, the property was sold to an American venture investor who wanted to construct impressive office premises and restaurants in the building. Extensive publicity was sought for the building before the renovation in order to attract the interest of potential tenants. The Finnish company Trevian Asset Management, responsible for the building development, wanted to invest in marketing in order to attract the widest possible interest of potential tenants.

Drum’s team immediately understood that the marketing communications for this old property had to be done very differently than usual. Right from the beginning, the team decided to avoid the regular kind of property marketing relying on the property’s space utilisation possibilities, location and services. Instead, we decided to create a story and an experiential sensation for the building. And soErottaja2 was born. A historical building with a real story to tell. That is the story we wanted to highlight and bring every Finnish person to experience it on the spot. That would also be the way to find the best tenants


Story at the heart of everything

To support storytelling, an impression was attempted to create in all communications about the building being a rare opportunity for tenants. The message was that the building was in good hands and that its cultural and historical value was going to be preserved.

Drum designed the concept and main messages of marketing communications for Erottaja2. As the foundation for communications, we wrote a whole story for the building that summarised its extraordinary history from the war bombings to some interesting residents, such as the opera singer Aino Ackté. This story was widely utilised in advertising, communications and events.


An exceptional marketing tool

Events were organised for several target groups at Erottaja2: the media, interior design influencers as well as real estate agents and professionals. The carefully selected media were invited to a closed press conference at the beginning of the year where, for the first time, it was possible to photograph the numerous details of a building that had been closed to the public for a hundred years. For the events, we also created an experiential multimedia room in cooperation with Dynamo&Son where a multimedia presentation of the history and future of Erottaja2 was displayed.

Hey Look styled multiple events at Erottaja2. Photo: Hey Look


Helsinki Design Week brought 14,000 people to the building

The season of events of Erottaja2 culminated in the autumn of 2019 when Helsinki Design Week took over the building and opened its doors to the public. HDW 2019 was an idea created by Drum and the project’s interior architect company Fyra in order to create lots of publicity for Erottaja2 and to effectively increase people’s awareness of the property. Helsinki Design Week brought nearly 14,000 visitors to the property and made Erottaja2 one of the most popular attractions of the autumn.


Excellent results

Media communications generated visibility quickly. Erottaja2 received over 60 media hits in print and online magazines as well as in radio and television over a period of a little over six months. Helsingin Sanomat, Yle, Kauppalehti, HBL and Markkinointi & Mainonta, among others, wrote about the property several times during 2019.

The property was strongly present in social media and blogs, especially in the autumn of 2019. Erottaja2 was written about in more than 20 blogs, and the hashtag #erottaja2 was used more than 1,000 times on Instagram. On Facebook, Erottaja2 was marked as a location almost 400 times. Erottaja2 was seen on Instagram stories at least 1,400 times.

The visibility through Erottaja2’s communications also profiled Trevian as a company.


Erottaja2 raised us to a new level and made us well-known in our own field. It makes a difference to our entire business and our other locations. We are remembered for Erottaja2.”

Daniel Tuori, Director of Marketing and Communications, Trevian

#1

Finnish Comms Awards 2020

Category: Industry & Construction

Over 60

Media hits in print and online magazines, radio and television

14 000

Visitors


The success of communications was clearly evident in the renting rate of premises and there was an exceptionally high level of interest. Filling this huge property with tenants is proceeding according to the plan, which is largely due to communications.”

Elisa Loitto, Renting Agent, Trevian

Vilja Vehkaoja
Senior Communications Consultant
+358 44 549 5409

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MNISTRY OF AGRICULTURE AND FORESTRY — Brand

Drum renewed the look of the Ministry of Agriculture and Forestry

Drum designed a new look for the Finnish Ministry of Agriculture and Forestry that reflects the diversity of the ministry in a modern way. The Ministry’s logo and graphic look were renewed in the visual reform, and a brand video presenting the ministry’s versatile field of activity was created.


Starting point for the visual look

The logo and the new visual look were inspired by topography and ground surface shapes. The look can also be connected with the idea of different surface types and layering. The look and its applications also reflect the ministry’s diverse field of activity. The colours of the logo reflect the colours of Finnish forests, fields and lakes.

One of the starting points guiding the logo’s design process was the inclusion of the lion that unites all ministries.

In connection with the visual renewal, the images the Ministry uses were also renewed: the images were intended to demonstrate how versatile the field of activity of the Ministry of Agriculture and Forestry is and how it affects people’s everyday lives.




The aim of the renewal was to make clear changes and break away from the previous visual look. We wanted to renew the visual image of the Ministry of Agriculture and Forestry to better correspond with the diversity of our operations. The new look has been received very positively both inside and outside the ministry.”

Janne Impiö, Communications Director, Ministry of Agriculture and Forestry

New images

Along with the visual look, also the ministry’s imagery was renewed. The images were to portrait how the ministry’s field of work effects people’s everyday lives.

Photography by Matti Immonen / Smak Film Oy www.smak.fi


Kristiina Heikkonen
Account Director
+358 44 050 6005

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Global communications firm Edelman has chosen Drum as its representative in Finland. This will allow Drum to open doors for clients in need of communication and marketing services in international markets and to offer its services to Edelman’s clients aiming for the Finnish market.

The formation of the partnership was facilitated by the parallel approach between Edelman and Drum, which makes extensive use of communication and marketing methods and channels based on creative and goal-oriented planning.

– Our culture and operating philosophy are indeed close, which makes working with Edelman uncomplicated. We can now offer our clients the services of the largest independent communications agency chain in the world,” says Maija Tommila, CEO of Drum.

Through the Edelman partnership, Drum offers international customers a gateway to the Finnish market. In addition, Drum has access to Edelman’s extensive data and research, the most important of which is the international Trust Barometer.

– By joining forces with Drum, we can provide an excellent service to our customers for whom Finland is an important market. I also see great potential in Drum’s ability to open doors to Edelman’s international network of services around the world. Finland has great emerging brands, you are known for your strong technological expertise and innovation. At the same time, we can also strengthen our Nordic network’s cooperation,” says Steve Heywood, Head of Partnerships for Edelman’s EMEA region.

Edelman is the world’s largest independent communications agency, with 6 000 employees in more than 60 offices. Edelman is a widely- awarded agency, including the Cannes Lions Grand Prix PR; Advertising Age’s 2019 A-List; Holmes Report – Global Digital Agency of the Year 2018. In addition, it has been awarded five times in Glassdoor’s Best Places to Work competition. The company was founded in 1952 and has been an independent family business ever since.

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